Privacy Policy

Border PPE Trading LLC ("Border Safety Wears," "Border PPE," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (www.bordersafetywears.com), contact us, or purchase our products and services.

By accessing our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with this policy, please refrain from using our website or services.

We may collect the following types of personal and non-personal information depending on your interaction with us:

Personal Information:

• Full name, job title, and company name
• Email address, phone number, and fax number
• Billing and shipping addresses
• Trade license details, TRN (Tax Registration Number), and company registration information
• Payment and banking information (for order processing)
• Any information you voluntarily provide through contact forms, emails, or inquiries

Non-Personal Information:

• Browser type, version, and operating system
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that directed you to our site
• Device type (desktop, mobile, tablet) and screen resolution

We collect information through various channels and methods, including:

• Website Forms: When you submit a contact form, request a quotation, download a catalog, or sign up for our newsletter
• Direct Communication: When you contact us via email, phone, WhatsApp, or in person at trade exhibitions and events
• Orders & Transactions: When you place an order, request a sample, or create a business account with us
• Cookies & Analytics: Automatically through cookies, web beacons, and similar tracking technologies when you browse our website
• Third-Party Sources: From business directories, industry databases, or referral partners with your consent where applicable

We use the information we collect for the following purposes:

• Order Fulfillment: To process, confirm, ship, and deliver your orders and to manage your account
• Customer Service: To respond to your inquiries, provide technical support, and handle complaints or requests
• Quotations & Proposals: To prepare and send price quotations, product catalogs, and commercial proposals
• Communication: To send order confirmations, shipping updates, invoices, and important service-related notifications
• Marketing: To send promotional materials, product updates, industry news, and offers (only with your consent; you may opt out at any time)
• Website Improvement: To analyze usage patterns, improve our website functionality, content, and user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations in the UAE and other jurisdictions
• Fraud Prevention: To detect, prevent, and address technical issues, fraud, or security breaches

We do not sell, rent, or trade your personal information. However, we may share your data with the following categories of recipients under specific circumstances:

• Logistics & Shipping Partners: To facilitate the delivery of your orders across the UAE, GCC, and internationally
• Payment Processors: To process your payments securely through trusted banking and payment service providers
• IT & Hosting Providers: To maintain, host, and secure our website, databases, and digital infrastructure
• Professional Advisors: Lawyers, accountants, and auditors as necessary for legal or financial compliance
• Government Authorities: When required by law, regulation, legal process, or enforceable governmental request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction

All third-party service providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (e.g., session management, security)
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics) to improve performance and content
• Functional Cookies: Remember your preferences and settings (e.g., language, region) for a personalized experience
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• SSL/TLS encryption for all data transmitted through our website
• Secure server infrastructure with firewall protection and regular security audits
• Access controls limiting data access to authorized personnel only
• Regular backups and disaster recovery procedures
• Employee training on data protection and confidentiality practices

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practical standards of data protection.

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Customer & Transaction Data: Retained for a minimum of 5 years after the last transaction, as required by UAE commercial and tax regulations
• Inquiry & Communication Data: Retained for up to 3 years from the date of last communication unless an ongoing business relationship exists
• Website Analytics Data: Retained in anonymized or aggregated form for up to 2 years
• Marketing Consent Records: Retained for as long as you remain subscribed, and for 1 year after you unsubscribe

Upon expiry of the retention period, your data will be securely deleted or anonymized so that it can no longer be associated with you.

Depending on your jurisdiction and applicable data protection laws, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of any inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data, subject to legal retention obligations
• Right to Restrict Processing: Request that we limit the processing of your data in certain circumstances
• Right to Object: Object to the processing of your data for direct marketing purposes
• Right to Data Portability: Request your data in a structured, commonly used, machine-readable format
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@borderppe.ae. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

Our website may contain links to external websites, social media platforms, and third-party services that are not operated or controlled by Border Safety Wears. These may include links to manufacturer websites, industry bodies, social media profiles, and partner platforms.

We are not responsible for the privacy practices, content, or security of these external websites. We encourage you to review the privacy policies of any third-party site you visit before providing any personal information. Clicking on third-party links is entirely at your own risk.

Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect, solicit, or process personal information from children under the age of 18.

If we become aware that we have inadvertently collected personal data from a child under 18, we will take immediate steps to delete that information from our records. If you believe that a child has provided us with personal data, please contact us immediately at info@borderppe.ae.

As a company operating across the GCC region and serving international clients, your personal data may be transferred to, stored, or processed in countries outside your country of residence. These countries may have data protection laws that differ from the laws in your jurisdiction.

When we transfer data internationally, we take appropriate steps to ensure that your personal information receives an adequate level of protection, including implementing contractual safeguards and ensuring compliance with applicable data protection regulations in the UAE and relevant jurisdictions.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

For significant changes that materially affect how we handle your personal data, we will make reasonable efforts to provide notice, such as through a prominent notice on our website or via email.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us: